Shipping Policy

At BGCL Supply, we do our best to process and ship every order safely and reliably.

Shipping areas

We ship within the continental United States.

We currently do not ship to:

• Alaska
• Hawaii
• Puerto Rico
• Guam
• U.S. Virgin Islands
• American Samoa
• Northern Mariana Islands
• Other U.S. territories or possessions
• APO/FPO addresses
• Post office boxes (P.O. Boxes)

Order processing

Orders are processed within 1 business day.

Orders placed Monday through Friday before 2:00 p.m. will be processed within the next business day. Orders placed after 2:00 p.m. or on weekends will be processed the following business day.

Our processing hours are:

• Monday to Friday: 9:00 a.m. – 5:00 p.m.
• Saturdays: 9:00 a.m. – 12:00 p.m.
• Sundays: closed.

Processing time is separate from the carrier’s transit time.

Shipping methods and cost

Orders ship via USPS and UPS, according to the options available for each order.

Shipping options and their cost are shown at checkout, based on the delivery address, the contents of the order and the service available.

Orders of $75 or more, after discounts and promotions are applied, qualify for free shipping.

Orders under $75 are subject to the applicable shipping cost, which is shown before you complete your purchase.

Estimated delivery time

At checkout you will see an estimated delivery date or range based on your shipping address and the selected service.

Delivery dates are estimates and may vary due to carrier delays, weather conditions, holidays or other circumstances beyond the control of BGCL Supply.

Estimated delivery time is separate from the time needed to process the order.

Products with shipping restrictions

Some products, especially fragrances, are subject to shipping restrictions and must be transported through services that meet the requirements that apply to this type of product.

For this reason, the shipping options available may vary depending on the product and the delivery address.

Products that are not subject to these restrictions may have faster shipping options, when available.

Order tracking

Once your order has shipped, you will receive tracking information by email at the address you provided when you placed your order.

You can also check the status of your order using the order tracking option on our website, with the information requested to locate your order.